Modules
- The program runs in five 3-day modules (a total of 120 hours) at CMC Graduate School of Business located in Čelákovice near Prague.
- It is aimed at developing personal and professional qualities necessary to fulfill the responsibilities of an HR manager, exploring HR strategies and other issues that form your professional readiness.
- You will discover tools needed to strengthen your role as an HR manager, thus gaining trust to perform all HR-related tasks throughout the entire company.
- This comprehensive training program is designed for HR professionals and everyone interested in retraining in the HR management field.
- Upon completing the course and presenting their projects, students obtain two certificates: a certificate from CMC and a national retraining certificate from the Czech Ministry of Education, Youth and Sports.
Module 1 - HR Professional as a Partner for the Management
HR position within a company
Human factor as a competitive advantage. Developing an effective HR strategy. What is demanded from an HR professional. Promoting and implementing your HR strategy.
Competency model as a backbone of HR processes
The advantages of the competency model. Case studies of successful competency models. Creating a competency model. Measuring and evaluating competency. Linking the competency model to HR processes.
Legal aspects of HR
The basics of the Czech legal system, labor law, and HRM from the legislative point of view.
Module 2 - HR Professional as a Policymaker for Recruiting, Adapting, and Dismissing Employees
Efficient recruitment
Recruiter skills. Techniques of finding employees for different positions. Internal/external consultancy and communication skills of a professional recruiter. Attracting and motivating applicants throughout the selection procedure.
New selection techniques: AC/DC, competency interview
The guidelines for holding a competency interview. Asking questions to evaluate competency. AC/DC: techniques, procedures, preparation. Testing competency with AC/DC, developing observation skills. Working with AC/DC and competency interview outputs.
Helping employees to adjust, dismissing employees
Why it is important to help your new employee adjust in your company. Adaptation process and its evaluation. Dismissal techniques. Outplacement projects. Psychological aspects of employee dismissal.
Module 3 - HR Professional as a Change Agent
Project management
Defining project and its meaning. Setting up a project. Project planning, risk evaluation, control procedures, and implementation management.
Change management
Defining change and its meaning. Why people are reluctant to change. How people react to change. Why management detaches itself, the first line resists, and the middle level is at stress. Change planning and management. Finding incentives to change. Setting the goal and communicating it. Gaining support. Working with interest groups.
Career development and management, training
Corporate training: strategy and procedures, defining needs and goal setting. Examples of training and coaching programs and employee workshops. Measuring and evaluating the outputs of employee training.
Module 4 - HR Professional as an Executive Manager
Motivation
Motivation for better productivity. Work motivation: persons, work, organizations. Common mistakes that HR professionals make. A manager's role in motivating employees. Motivation sources. Motivation theory. Linking motivation to productivity. Corporate motivation programs.
Evaluating employee productivity
Setting up evaluation procedures. Forms, criteria, and techniques of employee evaluation. Evaluation and self-evaluation of managers. Evaluation and development interview.
Rewards
Employee reward strategy and its practical aspects. Creating and modifying a reward strategy: case studies. What makes up a reward: the meaning and benefits of its components. Current trends in rewarding.
Module 5 - HR Professional as an Internal Communication and Marketing Actor
Diversity, intercultural skills, corporate culture, and communication
Diversity and equal opportunities. Demographic trends, globalization, and competition. What diversity and age management bring to your company. Diversity as an advantage, not a hurdle. Intercultural communication. Sources of diversity and overcoming differences. Corporate culture and communication: communicating vessels. Means of communication within a company.
Conflict management
Why conflicts arise in the working environment. The risks of unresolved conflicts. Types of organizational conflicts. Conflict prevention and resolution. Tools we can use. Manager/HR professional as a mediator.
HR control and HR marketing
HR quality measurements. Balanced scorecard. Internal and external HR marketing. Key factors for gaining employee trust. Enhancing the employer's image.
Final Project
While working on your final project, you will have an opportunity to apply the newly acquired knowledge in practice to solve your company's specific challenges. The final project is obligatory for retraining students who seek to obtain a certificate from the Czech Ministry of Education, Youth and Sports only.
For more information, please contact
Markéta Havelková
Director, Executive Education
Phone: +420 326 999 151
